Privacy Policy

Privacy Policy

Effective Date: October 26, 2023

Welcome to the Remote Health Job Portal. We are committed to protecting the privacy and security of the personal information of our users, including job seekers and employers (collectively, “Users”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, https://www.telehealthhires.com (the “Website”).

By accessing or using the Website, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use the Website.

1. Information We Collect

We collect several types of information from and about Users of our Website:

1.1 Information Provided by Users

This includes information voluntarily provided by Users when registering, creating a profile, posting a job, or otherwise interacting with the platform:

  • Account Information: Names, email addresses, phone numbers, physical addresses (for verification or billing purposes), and passwords.
  • Job Seeker Information: Resumes, curriculum vitae (CVs), work history, educational background, skills assessments, professional certifications relevant to telehealth/remote health, salary expectations, and desired work locations (if applicable for geographic targeting).
  • Employer Information: Company legal name, contact details, company size, industry sector, job descriptions, and billing/payment information.
  • Communication Data: Records of correspondence with us, including emails, support tickets, and messages exchanged through the platform’s internal messaging system.

1.2 Automatically Collected Information (Usage Data)

As you interact with our Website, we automatically collect certain information about your device and activity:

  • Log Information: IP addresses, browser type and version, operating system, referring/exit pages, date/time stamps, and clickstream data.
  • Device Information: Information about the device you use to access the Website, including hardware model, unique device identifiers, and mobile network information.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze trends, administer the Website, and track user movements around the site.

1.3 Information from Third Parties

We may supplement the information we collect about you with information obtained from third-party sources, such as identity verification services or professional networking platforms, where legally permissible.

2. How We Use Your Information

We use the collected information for various purposes necessary for the operation of the Remote Health Job Portal:

  • To Provide and Maintain the Service: To operate, maintain, and improve the functionality and user experience of the Website.
  • Profile Matching: To match job seekers with relevant job postings and employers with suitable candidates based on qualifications, skills, and preferences.
  • Communication: To send you service-related notifications, administrative messages, security alerts, and updates regarding job applications or postings.
  • Marketing and Promotion: To send you marketing communications about new features, services, or promotions, which you may opt out of at any time.
  • Security and Fraud Prevention: To detect, investigate, and prevent fraudulent or unauthorized activities and to ensure the security of our platform and Users.
  • Legal Compliance: To comply with applicable laws, legal processes, or governmental requests.
  • Analytics: To analyze Website usage patterns to optimize content and service delivery specific to the telehealth industry.

3. Disclosure of Your Information

We may disclose the personal information we collect in the following circumstances:

3.1 Disclosure to Other Users (Job Seekers and Employers)

When you create a profile or post information on the Website, certain information is intentionally made public or visible to other Users:

  • Job Seekers: Your profile information, resume, and contact details (as permitted by your privacy settings) are visible to registered employers who have access to search candidate databases.
  • Employers: Your company name, job descriptions, and designated contact information are visible to registered job seekers who view the job postings.

3.2 Service Providers

We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data hosting, email delivery, and analytics. These parties are obligated to maintain the confidentiality of your information.

3.3 Legal Requirements and Protection

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), or to protect our rights, property, or personal safety, or that of our Users or the public.

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement robust administrative, technical, and physical security measures designed to protect the personal information we collect. This includes using encryption for sensitive data transmission (SSL/TLS), secure servers, and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Job seekers may delete their accounts at any time, though residual information may remain in backups for a limited time until overwritten, subject to legal requirements.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have certain rights regarding the personal data we hold about you, which may include:

  • Right to Access: The right to request copies of your personal data.
  • Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
  • Right to Erasure (“Right to be Forgotten”): The right to request the deletion of your personal data, subject to certain legal exceptions.
  • Right to Restrict Processing: The right to request restrictions on the processing of your data.
  • Right to Object to Processing: The right to object to our processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us using the contact details provided below.

7. Children’s Privacy

The Website is not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to remove that information from our servers.

8. International Data Transfers

The Remote Health Job Portal is operated from [Specify Jurisdiction if known, otherwise state generally]. Your information may be processed, stored, and transferred internationally to locations outside of your country of residence. By using our Website, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this document. We encourage you to review this Privacy Policy periodically for any changes.

Your continued use of the Website after any such changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact the website administration:

Email: support@telehealthhires.com